Zagrebačka banka operates a complex enterprise infrastructure that supports critical banking services and requires a high level of operational resilience.
Disaster recovery processes in such environments involve multiple platforms, strict execution procedures and coordinated actions across infrastructure, storage and virtualization layers. Recovery from replicated volumes requires several precise steps — from creating consistent storage copies and attaching datastores to scanning storage, registering virtual machines, changing configurations and starting services at the disaster recovery site.
At the same time, financial institutions are facing increased expectations around digital operational resilience, including DORA-related requirements for testing, readiness and controlled recovery procedures.
The challenge was to make disaster recovery execution more repeatable, testable and reliable by using automation instead of relying only on manual procedures.